Course information


Knowing how to use verbal communication, non-verbal communication with gestures, and through paper documents and the Internet is essential for administrators. In fact, the success of an administrator depends significantly on the ability to communicate ideas verbally and write in a methodical, concise and reasonable  way so as to make the message clear to superiors, subordinates, colleagues, or business partners and convince them to accept his proposals or suggestions. The course of Business Communication helps learners know and practice communication skills so that they can be confident and successful in communicating and negotiating with people, especially with business partners.

Time 7 weeks
Tuition fees Free-of-charge
InstitutionHo Chi Minh City Open University
Subject Business
Language Vietnamese
Courseware Videos, Slides, Exercises
Mode of study Self - paced
Certified Yes
Time 7 weeks
Tuition fees Free-of-charge
InstitutionHo Chi Minh City Open University
Subject Business
Language Vietnamese
Courseware Videos, Slides, Exercises
Mode of study Self - paced
Certified Yes

Skills you will gain

Skills you will gain

Communication

Writing letter

Negotiation

Etiquette

Presentation

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Knowledge you will study

Knowledge you will study

Module
1

1-hour online study

Overview of business communication

In this Module, learners will familiarize themselves with the concepts, functions and principles of business communication.

2 videos and 2 exercises

Module
2

1-hour online study

Etiquette

This module introduces learners to greeting etiquette and manners, such as shaking hands and making phone calls, etc.

2 videos and 2 exercises

Module
3

1-hour online study

Presentation skills

Upon completion of this module, learners can arrange the format of presentation and the layout of presentation slides.

2 videos and 2 exercises

Module
4

1-hour online study

Listening and questioning skills

This module will help learners explain the importance of effective listening skills.

2 videos and 2 exercises

Module
5

1-hour online study

Writing business letters

Upon completion of this module, learners can write different types of business correspondence, reports, manuals.

2 videos and 2 exercises

Module
6

1-hour online study

Non-verbal communication

This module introduces learners to the meaning of facial expressions and hand movements, eyes and some body language.

2 videos and 2 exercises

Instructor

MBA. Tran Kiem Viet Thang

Research Fields: Tourism Management

Workplace; Faculty of Business Administration, Ho Chi Minh City Open University

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